Privacy Policy
Last Updated: November 11, 2025
1. General Information
As Pamukkale Tourism, we attach great importance to the protection of your personal data. This privacy policy explains how information collected when you visit our website or use our services is used.
2. Information Collected
We collect the following information:
- Personal Information: Name, surname, email, phone number, address information
- Booking Information: Tour preferences, date, number of people
- Technical Information: IP address, browser information, cookies
3. Purpose of Use of Information
Collected information is used for the following purposes:
- Processing your bookings
- Service delivery and communication with you
- Fulfilling legal obligations
- Improving our services
- Transmission of campaigns and announcements (if you have given permission)
4. Protection of Personal Data (KVKK)
Under Law No. 6698 on the Protection of Personal Data (KVKK):
- Your personal data is processed in accordance with the law
- Your data is stored securely
- Your data is not shared with third parties (except for legal obligations)
- Your data is used only for the purposes stated
5. Data Retention Period
Your personal data is stored for the period required by legal retention periods and service delivery. When this period expires, your data is securely deleted.
6. Your Rights
Under KVKK, you have the following rights:
- Learning whether your personal data is processed
- Requesting information if it has been processed
- Learning the purpose of processing and whether it is used in accordance with its purpose
- Knowing the third parties to whom it is transferred at home or abroad
- Requesting correction if it is incomplete or incorrectly processed
- Requesting deletion or destruction
- Objecting to a result against the person by analyzing the processed data exclusively through automated systems
7. Cookies
Our website uses cookies to improve user experience. You can check our cookie policy for more information about cookies.
8. Contact
For questions about our privacy policy, you can contact us:
- Email: info@pamukkaledailytour.com
- Phone: +90 544 835 83 51
9. Changes
This privacy policy may be updated from time to time. Changes take effect on the date they are published on our website.