close
P a m u k k a l e
Need Help?

Frequently Asked Questions

You can find answers to the most frequently asked questions.
If you can't find what you're looking for, contact us.

General

  • What should I wear when visiting Pamukkale?

    Comfortable walking shoes and clothing are recommended. Since you must walk barefoot on the travertines, we suggest bringing spare socks.

  • What languages does the guide speak?

    Our guides provide service in English, German, and French.

Tours

  • Is the balloon tour dependent on weather?

    Yes, balloon tours depend on weather conditions. For safety, they may be canceled in windy or poor weather.

Booking

  • What is the cancellation policy?

    Cancellations made at least 24 hours in advance receive a full refund. No refunds are provided for cancellations made within 24 hours.

Price

  • Do you offer group discounts?

    Yes, we offer special discounts for groups of 4 or more. Please contact us for details.